1. Introduction
GENx Aminos (“we,” “us,” or “our”) operates genxaminos.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or make a purchase. By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
Name, email address, and phone number (when creating an account or placing an order) Billing and shipping address Payment information (processed securely by our payment processor; we do not store card data) Messages sent through our contact form or live chat Age verification confirmation (required for site access) Research Use Only acknowledgment (required at checkout)
2.2 Information Collected Automatically
IP address, browser type, device type, and operating system Pages visited, time spent on Site, and referring URLs Cookies and similar tracking technologies
2.3 Information From Third Parties
Analytics providers (e.g., Google Analytics) Advertising platforms (e.g., Google Ads, Meta) for campaign measurement Payment processors for transaction verification
3. How We Use Your Information
Process and fulfill your orders Send order confirmations, shipping updates, and receipts Respond to customer service inquiries Verify age and research use eligibility Improve our Site, products, and services Send promotional emails and research updates (you may opt out at any time) Comply with legal obligations Detect and prevent fraud or unauthorized access
4. Legal Basis for Processing (GDPR – EU/EEA Users)
Contract performance: to process your orders Legitimate interest: to improve our Site and prevent fraud Consent: for marketing communications (you may withdraw consent at any time) Legal obligation: to comply with applicable laws
5. How We Share Your Information
We do not sell your personal information. We may share your data with: Shipping carriers (FedEx, UPS) to fulfill delivery Payment processors (Stripe, PayPal) to process transactions Analytics providers (Google Analytics) to understand Site usage Advertising platforms (Google, Meta) for ad measurement using only anonymized or aggregated data Legal authorities if required by law or to protect our rights We require all third parties to handle your data in accordance with applicable privacy laws.
6. Cookies
Essential cookies: Required for the Site to function (e.g., age gate, shopping cart, session) Analytics cookies: Used to understand how visitors use our Site (Google Analytics) Advertising cookies: Used to measure ad effectiveness (Google Ads, Meta Pixel) You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. Our advertising platforms are configured to avoid storing health-related interest data.
7. Data Retention
Order records are retained for a minimum of 5 years for accounting and legal compliance You may request deletion of your account data at any time (subject to legal retention requirements)
8. Your Rights
Access: Request a copy of the personal data we hold about you Correction: Request correction of inaccurate or incomplete data Deletion: Request deletion of your personal data (“right to be forgotten”) Portability: Request your data in a portable format Objection: Object to processing for direct marketing purposes Restriction: Request that we restrict processing of your data To exercise any of these rights, contact us at: Info@genxaminos.com
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, disclose, or sell. We do not sell personal information. You may request disclosure or deletion of your data by contacting us at the address below. We will not discriminate against you for exercising your CCPA rights.
10. Children’s Privacy
Our Site is intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, contact us at Info@genxaminos.com
11. Data Security
SSL/TLS encryption for all data transmission Secure payment processing via PCI-DSS compliant processors Access controls limiting who can view customer data internally However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Site or sending an email. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Company: GENx Aminos
Website: genxaminos.com
Email: Info@genxaminos.com
Phone: +1 305 564-0923
Address: 1021 W. Adams St#1052 Chicago, IL 60607